Frequently Asked Questions

Q

How long do you recommend studying?

A

Our study systems vary in length depending on the exam. In general, the study systems are designed to have you ready to pass in under two months. We believe that other companies promote unnecessary memorizing and over-studying, which leads to poor performance on exam day. Our programs are designed to maximize learning, making them very efficient. Each program includes a study plan that you can modify based on your schedule and availability. People have completed our program in a week and passed their exams!

Q

Do you organize the material or am I on my own to figure out what to study?

A

We organize the material. People waste a lot of time and energy trying to figure out what to study. That’s why we created our program. You are given a series of tasks that you have to complete. In the first workshop, we review all the tasks and give you a sample study guide. We recommend that you make a study calendar, so you will know exactly what task you need to complete each time you sit down to study.

Q

Is it true you have coaches available if I have questions?

A

Absolutely. This is one of the main services that sets us apart from other companies—free coaching! While you are using our program, you can submit a question at any point and one of our coaches will respond. If you feel you need additional help, you can purchase a full hour of coaching.

Q

Is there a time limit on my access to the study center?

A

Yes and no. Each program has an expiration date to encourage you to study for a limited amount of time and to keep people from sharing their accounts with others. But we do not charge for extensions. If you need your program longer, just let us know. We are with you until you PASS!

Q

What if my time expires on my study system and I need to use it longer?

A

No problem. Just submit a contact form and let us know. We will extend your program at no charge. We are with you until you PASS!

Q

Do you have a pass guarantee?

A

We cannot guarantee that you will pass, but we can promise you this: we are with you until you pass. If you fail and need to repeat the program, you can do so without being charged. You can debrief with a coach at any point to make a plan to help you succeed.

Q

What is your pass rate?

A

In 2012, our pass rate for the social work exams was 95% and our pass rate for the MFT exams was 96%.

Q

How do I get in touch with a coach?

A

If you haven’t purchased a study system, you should submit a Connect With Coach form. If you have already purchased a study system, then submit a request via the Ask a Question form in your study center.

Q

I’m a visual learner. Will your program work for someone like me?

A

Absolutely. There is a visual element to all of our study materials. Every audio workshop has a handout that goes along with it. You will be listening and taking notes. Unlike live in-person workshops, you can actually pause and rewind or listen multiple times.

Q

How do you know what the real test is like?

A

We have actually taken the exams. Recently. We know firsthand the types and styles of questions that are showing up on the test. If you research other prep companies, you will find that most of them do not have people on their staff who have recently (within the last 5 years) taken these exams. We’ve been where you’re sitting and we know what you are about to go through. We are committed to making the prep process easy and successful.

Follow Us

Twitter